928-453-3040 800-223-1779
"YOU HAVE A FRIEND IN THE RV BUSINESS"
|
928-453-3040 800-223-1779
"YOU HAVE A FRIEND IN THE RV BUSINESS"
|
|
|
We've been asked many times how we come up with new products. It's not an easy process. Sometimes a new product comes from feedback we receive from our customers. Sometimes it comes from an opportunity we find during our travels. You see, the entire Smith family has been enjoying the RV lifestyle for well over 40 years. But most often a new product comes from the creativity of Paul Smith. He is the kind of person who can look at a situation and see a solution to it. The very first product, the T-1 Control Arm, was developed in 1973 after Paul saw the opportunity to put a "brace" across the frame of the original Dodge chassis. This product stopped the flex in the frame rails and provided a much smoother ride. Then one product led to the next and that's how the business developed. Each product takes months to fully be designed and tested before we release it. Sometimes we use customers as our first testers so we can hear about a real life experience, rather than just getting data from a test track. Today we still spend about 100 days out of the year in a motorhome, traveling to owner's gatherings and visiting dealers. There's always an opportunity to sit and visit and gather new ideas. And when Paul starts thinking about a new product, there's usually no stopping him.
|
|
Copyright © 2009
3-T's RV Products, Inc
|
